Shipping policy

Thank you for shopping with Gateway Computers.

Delivery Coverage

We provide delivery services across Dubai and all UAE Emirates.

Delivery Time

• Dubai: Next Day Delivery ( Order before 2 PM )
• Outside Dubai: 2–3 Business Days

Delivery timelines may vary during public holidays, weekends, or due to courier delays.

Shipping Charges

• Additional delivery charges may apply for remote locations or special handling items

Order Processing

Orders are processed during business hours only.

Business Hours:
Monday – Saturday: 09:00 AM – 09:00 PM
Sunday: Closed

Orders placed after business hours may be processed on the next working day.

Delivery Delays

While we aim to deliver orders within the estimated timeframe, Gateway Computers is not responsible for delays caused by courier companies, weather conditions, or unforeseen circumstances.

Incorrect Address

Customers are responsible for providing accurate delivery information. Additional delivery charges may apply for re-delivery due to incorrect addresses or unreachable customers.